Refund Policy
At Ruya Ayurveda, your satisfaction matters to us. If you receive a damaged, defective, or incorrect product, we’re happy to offer a replacement or refund.
Eligibility : Only for damaged, defective, or wrong items.
Proof Required : Unboxing video + photos of the issue.
Request Window : Within 24 hours of delivery.
Refund Method : Original payment method
Processing Time
- Approval : 2–4 business days
- Refund Completion : 5–7 business days after approval
Non-refundable Items : Used products and opened products without proof of damage
How It Works
- Email us at support@ruyaayurveda.com with the unboxing video and photos.
- Our team will verify the issue.
- Once approved, we will issue a refund or send a replacement.
